Patient technology coaching

Technology should make life easier.

Friendly, one-on-one help for anyone who wants to feel more comfortable using today’s technology—without pressure, jargon, or embarrassment.

Based in Cedar Springs, Michigan · In-person and remote help

YOUR NEXT STEP

1
Tell us what feels difficultNo question is too small.
2
Learn it togetherAt your pace, on your device.
3
Keep simple instructionsSo you can do it again.
Confidence grows one step at a time.
PatientPracticalAt your pace

HOW WE HELP

Real help for everyday technology.

Bring the device, app, or task that has been frustrating you. We’ll work through it together.

AI

Make sense of AI

Learn what tools like ChatGPT can do, how to ask useful questions, and how to use answers safely.

ChatGPT · prompts · fact-checking
@

Email with confidence

Send attachments, organize messages, spot suspicious emails, and stop feeling buried by your inbox.

Email · attachments · scam awareness

Use your phone & apps

Practice photos, texting, video calls, maps, settings, and the apps that matter in your daily life.

iPhone · Android · useful apps

Get things done online

Navigate website forms, create accounts, manage passwords, upload documents, and make appointments.

Forms · accounts · passwords
90years young

WHY COY WORKS?

It started with helping Dad.

I often find myself teaching my 90-year-old dad how to use technology. Sometimes we go over the same thing more than once—and that’s completely okay.

That experience inspired a simple idea: there must be other people who want a patient guide to help them navigate this changing world. I don’t claim to know everything. I do know how to listen, explore, and figure things out alongside you.

“You don’t need to become a technology expert. You just need someone willing to sit beside you.”

A SIMPLE APPROACH

Learn what you need. Keep what you learn.

01

Start with your goal

Tell us what you want to do—not what you think you should already know.

02

Work side by side

We explain clearly, demonstrate, and let you practice on your own device.

03

Take home the steps

We can write down simple, personalized instructions for the next time.

RESOURCES

Things we’ve found useful.

Coy Works has always been about sharing helpful resources. That part isn’t changing.

READY WHEN YOU ARE

What would you like to learn?

You don’t have to know the right words. Just tell us what’s giving you trouble, and we’ll take it from there.

Email jsc@coyworks.com